1. WHAT ARE COOKIES?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be “persistent” or “session” cookies:
Session Cookies: Temporary cookies that are deleted when you close your browser
Persistent Cookies: Remain on your device for a set period or until you delete them
2. HOW WE USE COOKIES
AO Trading uses cookies and similar tracking technologies on our website to:
2.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and authentication.
Examples:
- Session management
- Authentication and security
- Load balancing
Legal Basis: These cookies are necessary for the website to function and do not require your consent under UK GDPR and PECR.
2.2 Analytics and Performance Cookies
These cookies help us understand how visitors use our website by collecting anonymous information about:
- Pages viewed
- Time spent on the website
- Navigation patterns
- Error messages encountered
We use this information to:
- Improve website performance
- Understand user behaviour
- Fix technical issues
- Enhance user experience
Legal Basis: These cookies require your consent. We will only set analytics cookies if you accept them through our cookie banner.
2.3 Marketing and Advertising Cookies
These cookies track your online activity to help us:
- Deliver relevant advertisements
- Measure advertising campaign effectiveness
- Limit ad frequency
- Personalise content
Legal Basis: These cookies require your explicit consent. We will only set marketing cookies if you accept them through our cookie banner.
3. THIRD-PARTY COOKIES
Some cookies on our website are set by third-party services we use:
3.1 Analytics Providers
Google Analytics: Helps us understand how users interact with our website
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
3.2 Social Media
If we embed social media content (YouTube videos, Twitter feeds, etc.), these platforms may set cookies on your device.
- YouTube: https://policies.google.com/privacy
- Twitter/X: https://twitter.com/privacy
3.3 Payment Processors
When you make payments, payment processors (Stripe, PayPal) may set cookies to process your transaction securely.
- Stripe: https://stripe.com/privacy
- PayPal: https://www.paypal.com/privacy
4. YOUR CHOICES AND CONTROLS
4.1 Cookie Banner
When you first visit our website, you’ll see a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your cookie preferences
4.2 Browser Settings
You can control and delete cookies through your browser settings:
Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Microsoft Edge: Settings > Cookies and site permissions
Important: Blocking all cookies may affect website functionality. Essential cookies are required for the website to work properly.
4.3 Withdraw Consent
You can withdraw your cookie consent at any time by:
- Adjusting your cookie preferences through our cookie banner
- Clearing cookies in your browser settings
- Contacting us at accounts@aotrading.io
5. DO NOT TRACK Setup
Some browsers have a “Do Not Track” (DNT) feature that Setup websites you visit that you do not want your online activity tracked.
Currently, there is no industry standard for how websites should respond to DNT Setup. At this time, our website does not respond to DNT Setup.
If a standard for online tracking is adopted in the future, we will update this Cookie Policy and inform you of our practices.
6. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect:
- Changes in cookie usage
- Legal or regulatory changes
- New features or services
When we make changes:
- We will update the “Last Updated” date
- For significant changes, we will notify you via email or website banner
- Your continued use of the website constitutes acceptance
7. CONTACT US
If you have questions about our use of cookies, please contact us:
GBNF T/A AO TRADING LTD
Company Number: 16582061
Email: accounts@aotrading.io
Subject Line: “Cookie Policy Inquiry”
Postal Address: 12 Fratton Road, Portsmouth, Hampshire, England, PO1 5BX
Response Time: We aim to respond within 48 business hours
By using our website, you acknowledge that you have read and understood this Cookie Policy.